Returns Policy

Effective date: 19 July 2026

Return window

You may request a return within 30 days of delivery for eligible items.

Eligibility

• The item must be unused and in original condition.
• Original packaging must be included where possible.
• Proof of purchase (order number) is required.

Non-returnable items

• Custom, engraved, or personalized products.
• Gift cards.
• Clearance, blemished (Blem), or final-sale items unless defective.

How to start a return

1. Email orders@bladewolf.com with your order number and reason.
2. Wait for return authorization and instructions.
3. Ship the item using a tracked method.

Refunds

• Refunds are issued after inspection.
• Refunds are made to the original payment method.
• Refund arrival times depend on your payment provider (typically 5–10 business days).
• Original shipping costs may be non-refundable.
• Return shipping is the buyer’s responsibility unless the item is defective or shipped incorrectly.

Damaged or incorrect items

If you receive a damaged or incorrect item, contact us within 7 days of delivery with photos so we can arrange a replacement or refund.